Covid-19 Policy and safety procedure
In response to the COVID-19 pandemic, 4Espere personal chef service has established the following policies & procedures which will be subject to on-going review and modification as per requirements of local, state, and federal public health officials, our insurance companies, legal team, and executive management. These policies and procedures were established to not only comply with health official mandates, but to protect our staff, and our guests against possible COVID-19 exposure. At no time will 4Espere personal chef service, our management, or staff ever guarantee the elimination of risk to exposure to COVID-19, and use of our services constitutes your knowledge, and acceptance of these policies and procedures.
Food Safety:
4Espere strictly utilizes its own employees for all touchpoints with your food. This means that we will not utilize any third party staff of any type. Each 4Espere employee is mandated to complete and pass one or more ServeSafe, NEHA, or ANSI food handler safety training and certification examinations. Our executive management will also frequently review all staff knowledge, and verify safety currency by verbal and/or written quizzes. In addition, 4Espere has adopted the policy of utilizing the absolute least amount of staff possible when preparing your food for you to further reduce the number of "touchpoints" between the preparation, cooking, and service of the item(s).
As per the CDC statement (Click here to view) "currently there is no evidence to support the transmission of COVID-19 through food..."
Cleaning & Sanitizing:
All surfaces will be both cleaned & sanitized before & after the preparation of your food. With ongoing sanitizing practices being repeated during the actual preparation. Our cleaning & sanitizing procedure involves the following five steps. Step 1: Inspect & remove any surface food or contaminates. Step 2: Wash the surface. Step 3: Rinse the surface. Step 4: Sanitize the surface. Step 5: Allow the surface to air dry.
Kitchen Occupancy:
In order to minimize the chance of contamination, at no time will anyone not employed by 4Espere be permitted into the kitchen or food prep areas during your event. This includes the owner(s)/hosts of the venue in which we are working. It is the full and complete responsibility of the host(ess) of the event to inform the guests of this policy and to enforce mandatory guest compliance.
In the event that this policy is violated, all work will immediately cease, and your event will be ended. No refund of any type will be provided. Should you need something from the kitchen during your event. Please request it from a member of our staff while maintaining proper social distancing
Health & Safety:
All 4Espere Chefs staff will be health screened prior to beginning their event. This screening involves checking for any potential COVID-19 or any other type of illness symptoms. All 4Espere staff will be required to adhere to mandatory and frequent hand washing and glove changes during their event. Use of masks and/or face coverings for all 4Espere employees, that cover both the mouth and nose of the employee will be mandatory at all times prior to entry into the venue, and until their event ends and they have departed the venue.
At no time will any employee of 4Espere be permitted to have any physical contact with our guests. This includes but is not limited to handshakes, fist or elbow bumps, hugs, etc. Photo opportunities for, or with the client or their guests will be suspended for the duration of the outbreak.
Guest Screening:
The host(ess) of the event must pre-screen all their attending guests for COVID-19, any guests who have or may have exhibited any CDC disclosed potential COVID-19 symptoms, or have recently tested positive or "recovered" from COVID-19 or any related illness must be prohibited from attending the event. Should it be determined by 4Espere that any guest in attendance of the event is presently ill, or recently has been ill. The event will immediately cease, and the client will forfeit any monies paid to 4Espere for the event. Further, the client can and will be fully held liable for any and all potential damages to 4Espere, or it's staff as a result of their negligence in guest screening.
Service Styles:
At this time in order to comply with the State of California public health mandates, no self-service buffets, family-style, or passed appetizers may be provided. Guests must be seated and served by a certified food handler member of our staff. This is to avoid potential exposure to "high touch" items, such as serving utensils, tongs, etc.
Gathering Sizes:
The client will be responsible for researching the requirements surrounding gatherings for the specific county in which their event will be held. Due to the frequency of changes to rules and regulations surrounding guidelines, in the event that the public health authorities change the guidelines around gatherings in the county in which your event will be held, and you will either no longer be able to hold your gather, or are unwilling to comply with those guidelines set by public health authorities, your event will need to be rescheduled to a later date. 4Espere will not be held liable for compliance rule changes or your unwillingness to comply with such governance, and refunds will not be issued due to these changes or failure to comply.
Outdoor Dining:
In order to comply with necessary public health mandates, all dining events must be held 100% outdoors, unless overwritten by local public health order which expressly permits "unrestricted indoor dining". Unrestricted use of indoor restroom facilities is always permitted. We kindly ask that should you be indoors to use the restroom, only one person at a time enter the home, and that you wear a mask/face covering.
Thank you to your patience for these trying times!
LAST UPDATED: 12/2/2020
